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Short modules your workers can finish on their phone.

Interactive lessons, a quiz and a certificate of completion for each worker. Results go straight to your training register.

About 30 minutes
per module Mapped to the NDIS
Practice Standards Certificate emailed
on completion Easy read, with
multiple-choice quizzes

The 12 modules

Module 130 min
NDIS induction for new workersHow the NDIS works, who regulates it, and what is expected of you from your first shift.Practice Standard: Human resource management
Module 230 min
The NDIS Code of Conduct and your rights at workThe seven elements of the NDIS Code of Conduct in practice, professional boundaries and your rights.NDIS Code of Conduct
Module 330 min
Person-centred support and dignity of riskPut the person at the centre, support their decisions, and balance their right to take risks.Practice Standards: Person-centred supports; Independence and informed choice
Module 430 min
Preventing and responding to abuse, neglect and exploitationRecognise the signs of abuse, neglect and exploitation, and know exactly what to do.Practice Standard: Violence, abuse, neglect, exploitation and discrimination
Module 530 min
Incident management and reportable incidentsRecognise, respond to, record and report incidents, including reportable incidents.Practice Standard: Incident management
Module 630 min
Feedback and complaintsWelcome feedback, handle complaints at the front line, and know where people can go for help.Practice Standard: Feedback and complaints management
Module 730 min
Privacy, confidentiality and record keepingProtect personal information, share it only when you should, and write clear records.Practice Standards: Privacy and dignity; Information management
Module 830 min
Infection prevention and controlStandard precautions, hand hygiene, PPE, waste and what to do when someone is unwell.Practice Standard: Safe environment
Module 930 min
Emergency and disaster managementMedical emergencies, emergency plans and keeping participants safe.Practice Standard: Emergency and disaster management
Module 1030 min
Supporting participants with medicationLevels of medication support, the six rights, safe storage, refusals and errors.Practice Standard: Medication management
Module 1130 min
Working with behaviour support plansPositive behaviour support, using a behaviour support plan, and regulated restrictive practices.Module 2A: Implementing behaviour support plans
Module 1230 min
Food safety for support workersPrepare, store and serve food safely in participants' homes, including allergies.Practice Standard: Safe environment
New worker induction
Give every new starter all 12 modules in one seat and they work through them in order.
Annual refresher reminders
Workers are emailed when a certificate is due for renewal.
Training register export
Download every worker's completions as an Excel register for your audit.
Verifiable certificates
Each certificate has a unique ID anyone can check online.

Training pricing

Modules are $25 each. Bundle them and save. Each seat is for one named worker, with 12 months' access from purchase.

Single moduleAny one module, one certificate.
$25 + GST per worker
Save $21Pick any 4Build your own package from any 4 modules.
$79 + GST per worker
Most popular · Save $101All 12 modulesEvery module for one worker, with 12 months' access.
$199 + GST per worker
Save $500 on 10 seatsTeam planAll 12 modules for up to 10 workers. Manager dashboard, invites and exportable records.
$1,490 + GST per year

How it works

  1. Buy seats here.
  2. In your account, add each worker's name and email. They're emailed straight away.
  3. Workers sign in with a code sent to their email and complete their modules on any device.
  4. A certificate is emailed to the worker for every module they pass, and you can export everyone's results.

This course is not nationally recognised training and does not lead to a qualification. It provides awareness training that providers can use as part of their worker training and induction. The certificate confirms completion of this course only. Mapped to the NDIS Practice Standards Core Module. Meeting the Practice Standards depends on how your organisation applies its policies and training in practice.