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Written and used by a registered NDIS provider

NDIS forms, policies and staff training that work in a real business.

Editable templates aligned to the NDIS Practice Standards, online staff training with certificates, and hands-on help when you need it.

Editable in Microsoft Word
Change anything. Registers in Excel.
Your logo, done for you
Optional branding on every file
12 months of updates
Included with every purchase
Practice Standards aligned
Proven in our own registered business

Template shop

Templates and packs

Every document is fully editable in Microsoft Word, with registers in Excel. All prices exclude GST. Single-organisation licence.

Built for in-home and community support providers
Written for Core Module certification and tested in our own audits.
Personal careHousehold tasksCommunity accessMedication supportImplementing behaviour support plansSupport coordination

Bundles

Everything in a pack is also sold on its own below. Every order includes the Template Setup Guide.

Best value Core Module Starter Kit The full document set a provider needs for Core Module certification.
  • Policies and procedures manuals (Core Module and Module 2A)
  • Participant and worker handbooks
  • All 21 Word forms
  • All 12 Excel registers
  • Practice Standards mapping matrix
10 pre-filled business and audit documents
$890 + GST
Audit Audit Readiness Pack Get your evidence organised before the auditor asks.
  • Practice Standards self-assessment
  • Audit evidence folder guide
  • Interview preparation checklist
  • Internal audit program and report
  • Continuous improvement register and meeting minutes
4 pre-filled business and audit documents
$390 + GST
Participants Participant Forms Pack Every participant form from intake to exit.
  • Site visit and risk assessments
  • Service agreement and care plan
  • Consent and advocate forms
  • Medication management form
  • Emergency plan, referral, transition and exit
$290 + GST
Registers Registers Pack (Excel) Formatted, filterable and audit ready.
  • Incident and complaints registers
  • Risk and conflict of interest registers
  • Worker employment register
  • Insurance, key and legal registers
  • Internal audit and documents master
7 pre-filled business and audit documents
$240 + GST
Workforce HR and Worker Pack Onboard and supervise workers consistently.
  • Worker handbook
  • Position descriptions
  • Induction checklist and personal details
  • Supervision and performance records
  • Code of Conduct acknowledgement and worker register
$290 + GST
Add-on Logo branding Add your logo and business details at checkout. Every Word and Excel file in your order comes back branded and ready to use.
$49 + GST per order
How it works

Individual forms and registers

Select a document's name to see what it shows your auditor.

DocumentFormatPrice (excl. GST)
NDIS-BUS-001Business plan with example content for every section, including a SWOT and rated risks.Word$39
NDIS-BUS-008Who can approve what, with limits.Word$39
NDIS-FORM-002Record an incident, notifications and follow-up.Word$39
NDIS-FORM-003Capture feedback and manage a complaint to closure.Word$39
NDIS-FORM-004Report a hazard and record the controls.Word$39
NDIS-FORM-013Declare and manage a conflict of interest.Word$39
NDIS-FORM-019Business emergency and disaster plan.Word$39
SC-COIDeclaration for support coordination participants.Word$39
View all 40 forms and registers

Templates must be adapted to your organisation and the supports you deliver. They reflect the NDIS Practice Standards as at their release date. Check the NDIS Commission website for current requirements.

Add-on: Logo branding

Your logo on every document. No editing required.

Add logo branding to any template order. Enter your business details and upload your logo at checkout, and your whole order is ready to download, branded.

1
Upload
Your logo, organisation name, ABN and contact details.
2
We brand it
Your logo goes in every header and your details in every footer, automatically.
3
Download
Branded Word and Excel files, still fully editable.
Add-on Logo branding
  • Every document in your order
  • Your organisation name, ABN and contact details
  • Updated files come branded for 12 months
$49 + GST per order

Compliance Updates plan

Keep your documents current after year one.

Every purchase includes 12 months of updates. When that ends, the plan gives you another 12 months of updated templates and a plain English note on what changed and why.

  • Updated versions of everything you've bought
  • New templates added to the packs you own
  • An email each time an update is ready
12 months
$240 + GST per year
One payment. It does not renew automatically. We remind you before it ends. Add from your account The plan starts when your current 12 months of updates ends, so you never pay twice for the same period.

Online staff training

Short modules your workers can finish on their phone.

Interactive lessons, a quiz and a certificate of completion for each worker. Results go straight to your training register.

About 30 minutes
per module
Mapped to the NDIS
Practice Standards
Certificate emailed
on completion
Easy read, with
multiple-choice quizzes

The 12 modules

Module 130 min
NDIS induction for new workersHow the NDIS works, who regulates it, and what is expected of you from your first shift.Practice Standard: Human resource management
Module 230 min
The NDIS Code of Conduct and your rights at workThe seven elements of the NDIS Code of Conduct in practice, professional boundaries and your rights.NDIS Code of Conduct
Module 330 min
Person-centred support and dignity of riskPut the person at the centre, support their decisions, and balance their right to take risks.Practice Standards: Person-centred supports; Independence and informed choice
Module 430 min
Preventing and responding to abuse, neglect and exploitationRecognise the signs of abuse, neglect and exploitation, and know exactly what to do.Practice Standard: Violence, abuse, neglect, exploitation and discrimination
Module 530 min
Incident management and reportable incidentsRecognise, respond to, record and report incidents, including reportable incidents.Practice Standard: Incident management
Module 630 min
Feedback and complaintsWelcome feedback, handle complaints at the front line, and know where people can go for help.Practice Standard: Feedback and complaints management
Module 730 min
Privacy, confidentiality and record keepingProtect personal information, share it only when you should, and write clear records.Practice Standards: Privacy and dignity; Information management
Module 830 min
Infection prevention and controlStandard precautions, hand hygiene, PPE, waste and what to do when someone is unwell.Practice Standard: Safe environment
Module 930 min
Emergency and disaster managementMedical emergencies, emergency plans and keeping participants safe.Practice Standard: Emergency and disaster management
Module 1030 min
Supporting participants with medicationLevels of medication support, the six rights, safe storage, refusals and errors.Practice Standard: Medication management
Module 1130 min
Working with behaviour support plansPositive behaviour support, using a behaviour support plan, and regulated restrictive practices.Module 2A: Implementing behaviour support plans
Module 1230 min
Food safety for support workersPrepare, store and serve food safely in participants' homes, including allergies.Practice Standard: Safe environment
New worker induction
Give every new starter all 12 modules in one seat and they work through them in order.
Annual refresher reminders
Workers are emailed when a certificate is due for renewal.
Training register export
Download every worker's completions as an Excel register for your audit.
Verifiable certificates
Each certificate has a unique ID anyone can check online.

Training pricing

Modules are $25 each. Bundle them and save. Each seat is for one named worker, with 12 months' access from purchase.

Single moduleAny one module, one certificate.
$25 + GST per worker
Save $21Pick any 4Build your own package from any 4 modules.
$79 + GST per worker
Most popular · Save $101All 12 modulesEvery module for one worker, with 12 months' access.
$199 + GST per worker
Save $500 on 10 seatsTeam planAll 12 modules for up to 10 workers. Manager dashboard, invites and exportable records.
$1,490 + GST per year

How it works

  1. Buy seats here.
  2. In your account, add each worker's name and email. They're emailed straight away.
  3. Workers sign in with a code sent to their email and complete their modules on any device.
  4. A certificate is emailed to the worker for every module they pass, and you can export everyone's results.

This course is not nationally recognised training and does not lead to a qualification. It provides awareness training that providers can use as part of their worker training and induction. The certificate confirms completion of this course only. Mapped to the NDIS Practice Standards Core Module. Meeting the Practice Standards depends on how your organisation applies its policies and training in practice.

Consulting

Need hands-on help? Limited places each month.

Packages from people who run an NDIS business day to day. Every package starts with a free 15-minute discovery call. If we're the right fit, we'll send a tailored quote.

Document reviewWe review your policies and forms against the Practice Standards and send a written gap report.
Audit preparationGap analysis, evidence folder check, mock audit interview and a plan for any non-conformities.
New provider setupRegistration groups, application document set, and rostering and claiming systems set up.
Claims and billing setupPricing limits, claiming workflow and invoicing for agency, plan-managed and self-managed participants.
SCHADS payroll checkReview of award setup, penalty rates, overtime and leave in your payroll system.
Advice sessionA one-hour video call on a specific question, with written follow-up notes.

Book a free 15-minute discovery call

Tell us where you're at and when suits you. We'll reply within one business day to lock in a time. If a package is the right fit, we'll send a quote. If not, we'll point you to the right templates or resources.

Prefer to talk now? Call (02) 8328 2888.

Please don't include any information about NDIS participants. See our privacy policy.

Consulting services are provided under a written engagement agreed after a discovery call. We do not provide tax, financial or legal advice.

Free resources

Start free.

ChecklistAudit readiness checklistThe evidence auditors typically ask for, in one checklist.Download free (Word)
GuideNDIS registration roadmapThe steps from application to certification.Download free (Word)
SampleSample incident report formSee the quality before you buy.Download free (Word)

About

Built inside a working NDIS business.

DACSA Consulting draws on the experience of Disability and Aged Care Services Australia, a registered NDIS provider in Sydney. Every template is one we use ourselves, refined through real audits and real participants.

Our background spans finance, compliance, support coordination and workplace training.

FAQ

Common questions

Are the templates aligned to the NDIS Practice Standards?

Yes. Every document is mapped to the NDIS Practice Standards and quality indicators, and each one is used in our own registered business. Mapped to the NDIS Practice Standards Core Module. Meeting the Practice Standards depends on how your organisation applies its policies and training in practice.

Are the templates blank?

No. Policies, procedures and handbooks are fully written. Business and audit documents, such as the Business Plan, Risk Register, Legal Requirements Register, Internal Audit Program and Internal Audit Report, come pre-filled with example content for a typical in-home and community provider, shaded light green so you can see what to check and adapt. Participant and worker forms are left for you to complete, because they record real people.

How do the templates help with my audit?

They give you a complete, consistent document set so you can show your auditor how you meet each standard. Add the Audit Readiness Pack for a self-assessment workbook, an evidence folder guide and an interview checklist.

What file formats do I get?

Fully editable Microsoft Word documents and Excel registers, so you can change anything to suit your business. Add logo branding and your logo and business details are put on every file for you.

How do I get my files?

Straight after payment you can download everything from the confirmation page. We also email you a link to your account, where you can download your files again at any time during your 12 months.

Will the templates suit my services?

They're written for providers delivering in-home and community supports under the Core Module, including medication support and implementing behaviour support plans. If you also deliver specialist supports, they give you a strong base to build on.

Do I get updates?

Yes. Updated versions are free for 12 months from purchase, and we email you when they're ready. After that, the Compliance Updates plan keeps everything current for another year. It does not renew automatically.

Can I use the templates across several organisations?

Each licence covers one organisation, across all its sites and services. Contact us about licences for more than one organisation.

How does online training work?

Buy seats, then add each worker's name and email in your account. They sign in with a code sent to their email, complete the modules on any device, and receive a certificate for each module they pass. You can export everyone's results as an Excel training register.

What do workers receive when they finish a module?

A certificate of completion with a unique ID that anyone can check on our verify page. This course is not nationally recognised training and does not lead to a qualification. It provides awareness training that providers can use as part of their worker training and induction. The certificate confirms completion of this course only.

What if a file isn't working for me?

Get in touch and we'll fix it. If we can't, we'll make it right under our refund policy.